Job description:
Overview
Cohoes City School District is seeking a dedicated and skilled Computer Support Technician to join our team. Please see the following position description outlining details of this position; (please note this is a NYS approved Civil Service position, and as such applicants must meet the minimum qualifications for the position):
Distinguishing Features of the Class: The work involves responsibility for providing technical support and assistance in the installation, operation, and maintenance of the organization's computer systems. The work includes problem-solving in applications of both hardware and software. The work is performed under the general supervision of the Network Administrator, with considerable leeway for the exercise of independent judgment in carrying out the details of the work. Does related work as required.
Typical Work Activities: (Illustrative Only)
_ Provides technical assistance to employees in the use of equipment, problem-solving, and software malfunctions;
_ Installs, repairs and maintains computers and related equipment, including printers, modems, scanners, cabling, etc.;
_ Operates diagnostic equipment and performs general repair and upgrades;
_ Installs software and maintains software libraries and manuals;
_ Provides basic instruction on the use of equipment, software, and applications to employees;
_ Installs Local Area Networks and Distributed Area Networks for instructional and administrative needs;
_ Maintains problem logs;
_ Maintains equipment, software and parts inventories.
Full Performance knowledge, Skills, Abilities, and Personal Characteristics:
Good knowledge of the principles, practices, and techniques utilized in computer systems analysis; techniques and concepts; good knowledge of a wide variety of computer software packages; ability to train others in the use of computers and various software packages; ability to prepare written documentation for system configurations; ability to perform close detail work; tact, courtesy, dependability; physical condition commensurate with the demands of the position.
Join us in providing top-notch technical support while enhancing your skills in a dynamic work environment!
PLEASE PROVIDE AN EMAIL ADDRESS YOU ROUTINELY USE
THIS WILL BE AN ONGOING RECRUITMENT PROCESS UNTIL FILLED
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person